U can reach us:

By phone:

+31853036394 (Monday to Saturday 9am - 6pm)CET

By mail:

3DWare B.V.

Einsteinweg 15
3752LW Bunschoten

By e-mail:

[email protected]

By social media:




Although we make every effort to satisfy customers it may happen that you have a complaint.

We encourage you to notify us first by emailing [email protected]. We will then make every effort to resolve complaints satisfactorily.

If this does not lead to a solution, it is possible to open a dispute through Stichting WebwinkelKeur. As of February 15, 2016 for EU consumers it is also possible to notify complaints through the ODR platform by the European Commission . This ODR platform can be found at http://ec.europa.eu/odr . When you complaints are not disputed elsewhere you are free to file your complaint using the EU platform.

WebwinkelKeur Webwinkel Keurmerk

vink   European Trust Mark

vink   Fast replies on e-mail 24/7

vink   Free shipping 3D Printers (Benelux)

vink   Expert advice

vink   Fast deliveries

vink   Voucher after review