Privacy Policy 3DWare

https://ww.3dware.nl

About our privacy policy

3DWare cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have about you and your use of our services. We never make your data available for commercial purposes to

third parties.

This privacy policy applies to the use of the website and the, by 3DWare, provided services.

The starting date for the validity of these conditions is 24/05/2018, with the publication of a

new version, the validity for all previous versions voids.

This privacy policy describes what information about you is being

collected by us, where these data are used for and with whom and under what conditions

data may be shared with third parties. We also explain to you how we process your data

storage and how we protect your data against misuse and what rights you have in relation to the personal information you have provided to us.

If you have any questions about our privacy policy, please contact our privacy contact person, you

find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we save it, which

security techniques we use and for whom the data are transparent.

Webshop software

Prestashop

Our webshop has been developed with Prestashop software. Personal data that you provide for the benefit of our services made available to us, are shared with this party. Prestashop has access to your data to provide us (technical) support, they will never use your data for any other purpose.

Prestashop is obliged, on the basis of the agreement that we have concluded with them, to make suitable arrangements take security measures. These security measures consist of the application of SSL encryption and a strong password policy. Prestashop uses cookies to collect technical information with regarding your use of the software, no personal data is collected and / or stored.

Prestashop reserves the right to share collected data within its own group in order to

to further improve services.

Webhosting

Neostrada

Web hosting and e-mail services are provided by Neostrada. Neostrada processes personal data on our behalf and

does not use your data for their own purposes. However, this party can collect metadata about the use

of the services. These are not personal data. Neostrada has taken appropriate technical and organizational

measures to prevent loss and unauthorized use of your personal data. Neostrada is obligated to confidentiality,on ground of our agreement to confidentiality.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for their own purposes. At the bottom of every e-mail, sent automatically via our website, you will see the 'Unsubscribe' link. You then will no longer receive our newsletter. Your personal data will be stored securely by MailChimp.

MailChimp uses cookies and other internet technologies that make it clear wether

e-mails are opened and read. MailChimp reserves the right to use your data to further improve the services and to share information with third parties in this context.

Neostrada

We use the services of Neostrada for our regular business e-mail traffic. This party has

appropriate technical and organizational measures taken to prevent data abuse, loss and corruption of your and our data as much as possible. Neostrada has no access to our mailbox and we handle all our email traffic confidential.

Payment processors

Mollie

To handle a (part of) the payments in our webshop, we use the platform of

Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account number, or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data

to further improve services and to share (anonymised) data with third parties. All

the above mentioned safeguards with regard to the protection of your personal data apply also to the parts of Mollie's services for which they engage third parties. Mollie saves your

data for no longer than allowed by the legal deadlines.

PayPal

To handle a (part of) the payments in our webshop, we use the platform of

PayPal. PayPal processes your name, address and residence details and your payment details such as your bank account number, or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data

to further improve services and to share (anonymised) data with third parties. All

the above mentioned safeguards with regard to the protection of your personal data apply also to the parts of PayPal's services for which they engage third parties. PayPal saves your

data for no longer than allowed by the legal deadlines.

Reviews

WebwinkelKeur

We collect reviews by the platform of WebwinkelKeur. If you leave a review by WebwinkelKeur you are required to enter a name and e-mail address. WebwinkelKeur will share this information with us so that we can link your review to your order. WebwinkelKeur also publishes your name on their own website.

In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In case we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They

use this data only for the purpose of inviting you to leave a review. WebwinkelKeur has

appropriate technical and organizational measures taken to protect your personal data.

WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees with

regarding the protection of your personal data also apply to the components of the

services for which WebwinkelKeur engages third parties.

Yotpo

We collect reviews by the platform of Yotpo. If you leave a review by Yotpo you are required to enter a name and e-mail address. Yotpo will share this information with us so that we can link your review to your order. Yotpo also publishes your name on their own website.

In some cases, Yotpo may contact you to provide an explanation of your review. In case we invite you to leave a review, we will share your name and e-mail address with Yotpo. They

use this data only for the purpose of inviting you to leave a review. Yotpo has

appropriate technical and organizational measures taken to protect your personal data.

Yotpo reserves the right to use third parties for the provision of services, for this we have given permission to Yotpo. All the above mentioned guarantees with

regarding the protection of your personal data also apply to the components of the

services for which Yotpo engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use PostNL services for carrying out the deliveries. It is therefore necessary that we share your name, address, phone number and residence details with PostNL. PostNL uses this information only for the purpose of carrying out the

agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use DHL services for carrying out the deliveries. It is therefore necessary that we share your name, address, phone number and residence details with DHL. DHL uses this information only for the purpose of carrying out the

agreement. In the event that DHL engages subcontractors, DHL will also provide your data to these parties.

DPD

If you place an order with us, it is our job to have your package delivered to you. We use DPD services for carrying out the deliveries. It is therefore necessary that we share your name, address, phone number and residence details with DPD. DPD uses this information only for the purpose of carrying out the

agreement. In the event that DPD engages subcontractors, DPD will also provide your data to these parties.

FedEx

If you place an order with us, it is our job to have your package delivered to you. We use FedEx services for carrying out the deliveries. It is therefore necessary that we share your name, address, phone number and residence details with FedEx. FedEx uses this information only for the purpose of carrying out the

agreement. In the event that FedEx engages subcontractors, FedEx will also provide your data to these parties.

Invoicing and accounting

Acumulus

For the records of our administration and accounting we use the services of Acumulus. We share your name, address and residence details and details with

regarding your order. This data is used for managing sales invoices. Your

personal data are sent and stored protected. Acumulus is obligated to confidentiality and will handle your data confidentially. Acumulus does not use your personal data for purposes other than

described above.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the goal of the

processing is always directly related to the assignment you provide. We do not use your information for (focused) marketing. If you share information with us and we use this data to - other than at your request -

to contact you at a later time, we ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.

These third parties are all been kept to confidentiality by legal obligation on ground of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is being processed with the purpose of improving our services. This information (for example your IP address, web browser and operating system) is not

personal data.

Participation in tax and criminal investigation

In some cases, 3DWare can on a legal obligation be held to share your details in connection with government tax or criminal investigation. In such a case we are

forced to share your data, but we will do so within the possibilities that the law offers us

to resist.

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state

that you no longer wish to use our services. If you indicate this to us, we will also understand this

as a forgetting request. On the basis of applicable administrative obligations we are obliged to keep your invoices with (personal) data, we will keep this information for as long as the applicable term is in effect.

However, employees no longer have access to your client profile and documents that in commission we have send to you.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with

regarding personal data processed by or on behalf of us. We explain below which

rights and how you can invoke these rights.

In principle, in order to prevent misuse, we will send transcripts and copies of your data only to your with us

known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail

we will ask you to identify yourself. We keep records of completed requests

In the case of a forgeting request we administer anonymous data.

You receive data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we

use your personal data in the wrong way.

Right of inspection

You always have the right to see the data that we process or have processed and that relate to your person or for that purpose traceable. You can submit a request to that effect to our privacy contact person. You

will receive a response to your request within 30 days. If your request is granted, we will send you to us

known e-mail address a copy of all data with an overview of the processors that this data in itself

have, indicating the category below which we have stored this data.

Rectification right

You always have the right to adjust the data that we process or have processed and that relate to your person or for that purpose traceable. You can submit a request to that effect to our contact person

privacy issues. You will receive a response to your request within 30 days. If your request is granted, we will send

you the confirmation of the changed data at the e-mail address known to us.

Right to restriction of processing

You always have the right to restrict the usage of the data that we process or have related to your person or for that purpose. You can submit a request to that effect to our privacy contact person.

You will receive a response to your request within 30 days. If your request is granted, we will send you a copy

our known e-mail address confirms that the data until you cancel the restriction is no longer processed.

Right of transferability

You always have the right letting another party perform the use of data that we process or have processed and that relate to your person or for that purpose. You can make a request to that effect to our

contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you transcripts or copies of all information about you processed or processed by us by other processors or third parties on the e-mail address known to us.

In such a case, we can no longer continue the service because the safe connection of

data files can no longer be guaranteed.

Right of objection and other rights

In occuring cases you have the right to object to the processing of your personal data by or

commissioned by 3DWare. If you object, we will immediately stop the data processing pending

of the handling of your objection. Is your objection well-founded that we will receive copies and / or copies of data

we make (have) processed available to you and then discontinue the processing permanently.

You also have the right not to become automated individual decision making or profiling

subject. We do not process your data in such a way that this right applies. Do you believe

if this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We

use this service to track and get reports on how visitors use the website. This one

processor may be required to provide access to these data on the basis of applicable laws and regulations. We

collect information about your browsing habits and share this information with Google. Google can enter this information

to interpret coherence with other datasets and thus monitor your movements on the internet. Google

uses this information to offer, among other things, targeted advertisements (Adwords) and other Googled services

and products.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this

privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most

recent version. If the new privacy policy affects the way we already collect data with

In relation to you, we will notify you by e-mail.

Contact details

3DWare

Zuiderzeelaan 51

3752TC Spakenburg

Nederland

T +31(0)853036394

E info@3dware.nl

Contact person for privacy matters

Wim Koelewijn


benefits
WebwinkelKeur Webwinkel Keurmerk


vink   European Trust Mark

vink   Fast replies on e-mail 24/7

vink   Free shipping 3D Printers (Benelux)

vink   Expert advice

vink   Fast deliveries

vink   Voucher after review


Comodo EV-SSL Logo

Specials

De waardering van www.3dware.nl bij Webwinkel Keurmerk Klantbeoordelingen is 9.3/51 gebaseerd op 6 reviews.